Dear Dr. Barbour,
The two words Thank You cannot begin to express how grateful I am to you for all the TLC you have extended to me over the past several years.
As you well know, I underwent a botched lower lid surgery that left me with a large bag under each eye. After months of discussion with the surgeon who performed the procedure he did not offer me any correction procedure I was comfortable attempting. All trust and faith in him had totally diminished and I was exhausted from frustration and crying.
Totally deflated, frustrated and not wanting to look in the mirror, I went running; not walking to several of Sarasota’s self-professed best-of the-best in the plastic surgery field. At the suggestion of one of them I even traveled as far as Atlanta to consult with a renowned plastic surgeon. The “fix” offered by each and every one of the surgeons’ I consulted was to cut, cut, cut, cut, cut. Why didn’t it make sense to any one of them that after a cuttingly bad surgery experience I was not interested in going “under the knife” once again?
One day while speaking with a dear friend of mine, she mentioned she recently consulted with you about Botox, fillers, etc. She had you perform her procedures and was very happy with the results. Knowing my friend as I do, I knew she had done her homework before letting anyone touch her face. Note: I thought I had done my homework, too prior to my surgery. My friends’ looks greatly improved while mine continued to deteriorate. What did I have to lose by going to see you for a free consultation?
Feeling deflated, frustrated, looking tired and feeling ugly for the first time in my life, I was immediately comforted by the relaxing surroundings I found myself in when I entered your office. Oh so soothing and knowing you as I do now; a true reflection of your approach with your patients; relaxed and confident.
When I met you, I was immediately taken by your calming demeanor. You asked the right questions, answered my questions and above all you listened to me … what a novel concept! You were the first ocular plastic surgeon to offer me an alternative procedure. No cutting involved! The procedure, you felt confident, would improve (help correct) my bags and could done with a laser in your ever so immaculate surgery center located within your office. No scalpel, no stitches, no pain. I was convinced you were going to help reverse the life changing results of my botched surgery.
The rest as they say is history. The procedure was a breeze … good drugs! The compassionate care I received before, during and after, simply the best. But it’s the results of the procedure you performed that not only greatly improved my bags but did so much more than that. Once again I can look in the mirror without being mad at myself for making a really bad choice of surgeons to begin with, without feeling like I look tired all the time and worse … ugly.
You are still my go to plastic surgeon. The doctor I trust to give me Botox and fill my wrinkles and hollows. I respect you and admire you for the competent woman, artist and doctor you continue to be. Your sense of what is esthetically pleasing to your patients and the eye is amazing! It is my pleasure to say I know (of) you and trust you with my face. I will always highly recommend you to family and friends and even to strangers for that matter.
Please forgive the amount of time it has taken me to write this long overdue Thank You note. I am eternally grateful to you and your staff for all you have done for me over the years and look forward to all you will do for me in the years to come.
Keep your passion for what you do, stay as honest with all your patients as you have been with me. Promise to do your best as it’s all anyone can expect of you. My dear Dr. Barbour you are yet another reason I believe there are no coincidences in life, miracles happen and angels really do exist right here on earth.
Oculofacial Plastic Surgeon, Sarasota, Florida
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